Hearing aids are digital devices with just a few moving parts. But that doesn’t mean they don’t experience wear and tear over time, even if you take care of them properly. It’s good to know that if you ever have a problem with your hearing aids, you can bring them to Enhanced Hearing Center to have a hearing instrument specialist assess the problem.
Sometimes the problem is as simple as a build-up of earwax or debris, or maybe your devices were exposed to water. Even if your hearing aids are physically damaged, we may be able to repair them while you wait. And if your hearing aids must be returned to the factory, we’ll take care of that for you. We use DHL and FedEx to make sure your hearing instruments spend as little time as possible in transit.
You don’t want to live without your hearing aids for even a minute. So, if your hearing aids must be kept overnight for extensive repairs or require a trip back to the factory, Enhanced Hearing Center has you covered.
We offer a variety of in-the-ear (ITE) and behind-the-ear (BTE) hearing aids as loaner devices. While they won’t fit and operate like your regular hearing aids, they will get you through until your hearing aids are returned.
Troubleshooting hearing aid issues
Even with the best of care, you may have problems with your hearing aids. Sometimes the cure is as simple as replacing the batteries, checking the settings and making sure the battery door is firmly closed. If you have problems with your hearing aids at home, try these simple remedies before calling or texting Enhanced Hearing Center.
- No sound: Make sure the hearing aid is completely switched to the “on” position. Then ensure the battery door is firmly closed. If this doesn’t remedy the situation, install new batteries. Then double-check you haven’t accidentally put the device in the telecoil or Bluetooth setting.
- Poor sound quality: If your hearing aid batteries are on the way out, your hearing aids may not have enough power to amplify sound properly. So, replace the batteries. Next, check tubing and wax guards for excess debris. It may be time to clean or replace these components.
- Feedback: Once your hearing aids are properly fitted, you should not experience feedback. Check the hearing aids and your ears for wax and clean both.
If these troubleshooting steps don’t resolve the problem, call or text Enhanced Hearing Center. The hearing instrument specialist may be able to identify the problem on the phone, or you may need to stop in for a quick assessment or repair.